Patient Access Specialist - Onsite Evening Role

Ensemble RCM; Mason (OH); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking a Patient Access Specialist to perform admitting duties for all patients at Mercy - Kings Mills Hospital in Mason, OH. The role ensures accurate intake, demographic and insurance collection, and timely processing of physician orders with exceptional customer service.

The position emphasizes adherence to policies, compassionate interactions, and achievement of point-of-service goals. Requires 1+ year of customer service, a High School Diploma or GED, and CRCR certification

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience.
• CRCR certification required within 9 months of hire (company paid).

Responsibilities

• Assign MRNs, perform medical necessity/compliance checks, collect insurance information, receive and process physician orders, and provide excellent customer service.
• Operate the telephone switchboard for calls as applicable.
• Adhere to policies and provide compassionate customer service in interactions.
• Meet point-of-service goals and audit accounts for accuracy.
• Pre-register patient accounts and obtain demographic, insurance, and other patient information.
• Explain general consent for treatment forms and distribute patient education documents.
• Review eligibility responses in the insurance verification system and support POS and billing processes.
• Screen medical necessity using ABN software and manage ABN distribution.

Skills

Customer service

Education

High School Diploma/GED

Job description

Ensemble is seeking a Patient Access Specialist to perform admitting duties for all patients at Mercy - Kings Mills Hospital in Mason, OH. The role ensures accurate intake, demographic and insurance collection, and timely processing of physician orders with exceptional customer service.

The position emphasizes adherence to policies, compassionate interactions, and achievement of point-of-service goals. Requires 1+ year of customer service, a High School Diploma or GED, and CRCR certification