Entry-Level Patient Access Specialist: Make an Impact

Ensemble RCM; Cincinnati (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking a Patient Access Specialist for an onsite role at Mercy - The Jewish Hospital in Cincinnati, OH. The position runs 3pm-3:30am with weekend and holiday rotation, offering salary between $17.00 and $18.15 per hour and comprehensive benefits.

The role involves patient intake, verification of insurance, POS collections, and ensuring accurate MRN assignment while maintaining exceptional customer service and adherence to compliance standards.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Handle patient access tasks including MRN assignment, medical necessity checks, and collecting insurance information.
• Operate the telephone switchboard for routing calls and providing timely information to patients.
• Explain consent forms and provide patient education materials as required.

Skills

Customer service

Curiosity about AI

Communication

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

Job description

Ensemble is seeking a Patient Access Specialist for an onsite role at Mercy - The Jewish Hospital in Cincinnati, OH. The position runs 3pm-3:30am with weekend and holiday rotation, offering salary between $17.00 and $18.15 per hour and comprehensive benefits.

The role involves patient intake, verification of insurance, POS collections, and ensuring accurate MRN assignment while maintaining exceptional customer service and adherence to compliance standards.