Senior Patient Access Lead – Admitting

Billings Clinic; Billings (MT); On-site; USD 28,000 - 34,000; Full time

Job summary

Billings Clinic in Billings, Montana seeks a Lead Patient Access Specialist for Admitting. The role oversees daily patient access operations, directing staff to improve patient flow and accuracy in demographic and insurance data to support timely claims submission.

The position emphasizes customer service, staff training, and collaboration with clinical teams, with day shift and full-time status. Starting wage DOE reflected in the job posting.

Qualifications

• Essential job functions listed in the ad involve leadership, staff coordination, cross-training, and ensuring quality in patient access workflows.
• Focus on customer service, problem solving, and revenue cycle awareness as core responsibilities.

Responsibilities

• Coordinate and direct daily activities of staff in the Patient Access Department.
• Optimize patient flow by reallocating staff and adjusting schedules as needed.
• Provide on-site staff training on policies, procedures, and new technology.
• Act as liaison between Access and clinical areas, including physicians and nursing staff.
• Participate in hiring and orientation for new staff and contribute to performance evaluations.

Job description

Billings Clinic in Billings, Montana seeks a Lead Patient Access Specialist for Admitting. The role oversees daily patient access operations, directing staff to improve patient flow and accuracy in demographic and insurance data to support timely claims submission.

The position emphasizes customer service, staff training, and collaboration with clinical teams, with day shift and full-time status. Starting wage DOE reflected in the job posting.