Senior Patient Access Coordinator, Cancer Center Admissions

ECU Health; Greenville (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

ECU Health is seeking a Pre-Registration and Insurance Authorization Specialist to create the first impression for patients and families at ECU Health Medical Center in Greenville, NC.

You will handle all pre-arrival duties related to pre-registration and financial clearance for both outpatient and inpatient services, collecting accurate demographic and financial data to help ensure payment by third parties or patients.

Qualifications

• 2–4 years of registration, scheduling and insurance authorization experience in healthcare.
• 5 years of customer service experience.
• Excellent written and oral communication, detail orientation, organization and multitasking skills.
• Proficient in Microsoft Office applications (Outlook, Word and Excel).
• Experience with EPIC and medical office workflows preferred.
• Insurance verification experience preferred.

Responsibilities

• Perform pre-arrival duties related to pre-registration and financial clearance for outpatient and inpatient services.
• Collect proper demographic and financial data to ensure hospital bill is paid by a third party payer or the patient.
• Verify insurance eligibility, coordinate referrals and secure authorizations.
• Act as primary liaison for patients receiving professional and hospital services at ECU Health.

Skills

Customer service

Insurance verification

Data entry

Communication skills

MS Office

Education

High School diploma

Associate degree

Bachelor's degree

Tools

EPIC

Microsoft Office

Job description

ECU Health is seeking a Pre-Registration and Insurance Authorization Specialist to create the first impression for patients and families at ECU Health Medical Center in Greenville, NC.

You will handle all pre-arrival duties related to pre-registration and financial clearance for both outpatient and inpatient services, collecting accurate demographic and financial data to help ensure payment by third parties or patients.