Senior Patient Access & Billing Liaison

CHRISTUS Health; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX is seeking an organized health care front desk associate. You will greet and guide patients, verify demographics, handle insurance information and collect payments, helping to maintain smooth clinic operations.

You will also schedule appointments, assist with phone inquiries and support front-office tasks while upholding HIPAA guidelines and CHRISTUS Health policies.

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Able to operate 10-key calculator by touch, telephone, computer, copier, and fax.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Some College Preferred.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) Preferred.
• Experience with charge posting or collections Preferred.

Responsibilities

• Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database.
• Assists with answering phones, taking messages and assisting with patient and staff inquiries.
• Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
• Schedules appointments for patients in accordance with physician guidelines.
• Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.
• Checks in patients, verifies and updates necessary information in the medical record.
• Scheduled appoints according to clinician template and follows office scheduling policies.
• Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims.
• Screens visitors and responds to routine requests for information.

Skills

Interpersonal skills

Communication

Math skills

Education

High school diploma or equivalent

Some College Preferred

Tools

10-key calculator

Telephone and computer

Job description

CHRISTUS Health in San Antonio, TX is seeking an organized health care front desk associate. You will greet and guide patients, verify demographics, handle insurance information and collect payments, helping to maintain smooth clinic operations.

You will also schedule appointments, assist with phone inquiries and support front-office tasks while upholding HIPAA guidelines and CHRISTUS Health policies.