Senior Patient Access & Billing Specialist

CHRISTUS Health; Tyler (TX); On-site; USD 42,000 - 61,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Access Representative Senior to manage financial aspects of patient care, including counseling, billing and collections. The role ensures compliance with applicable regulations and communicates with patients, families, physicians, nurses, insurers and third-party payers.

Complex account issues may be escalated and duties include supporting managers with various tasks. The position requires adherence to policies, confidentiality, and the ability to work with

Qualifications

• High School Diploma or equivalent
• 3-5 years of experience preferred

Responsibilities

• Submits insurance claims to third party payors electronically and on paper.
• Follows up on unpaid third party claims to resolution (payment or denial).
• Evaluates and processes accounts for adjustments, charity, outside assistance or bad debt.
• Collects balances due from patients using phone calls, personal contact, statements, letters or third party services.
• Responds to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, etc.
• Compiles data, tracks results and reports to management.
• May be assigned specialty responsibilities in the areas of refunds, reconciliation, balancing and/or posting and in data collection and analysis.
• Handles difficult patient account management issues referred by other staff.

Education

High School Diploma or equivalent experience preferred

Job description

CHRISTUS Health is seeking a Patient Access Representative Senior to manage financial aspects of patient care, including counseling, billing and collections. The role ensures compliance with applicable regulations and communicates with patients, families, physicians, nurses, insurers and third-party payers.

Complex account issues may be escalated and duties include supporting managers with various tasks. The position requires adherence to policies, confidentiality, and the ability to work with