Senior Clinic Patient Services & Scheduling Coordinator

CHRISTUS Health; Alexandria (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Louisiana seeks a Front Office / Patient Access role to greet and assist patients, verify demographics and insurance, and schedule appointments. You will collect payments, assist with referrals, and support the clinic's operations to ensure smooth patient flow.

Ideal candidates have excellent communication skills, accuracy in data entry, and experience in a health care setting. Full-time schedule, Monday–Friday, 8AM–5PM, with HIPAA compliance and policies adherence.

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Some College preferred
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Verifies insurance benefits and assists with referrals.
• Collects payments and prepares cash for deposits.
• Maintains flow of patient check-in and verifies demographic and insurance information.
• Assists with answering phones and patient inquiries.

Skills

Interpersonal communication

Customer service

10-key by touch

Telephone etiquette

Attention to detail

Math skills

Education

High school diploma or equivalent

Some college

Job description

CHRISTUS Health in Louisiana seeks a Front Office / Patient Access role to greet and assist patients, verify demographics and insurance, and schedule appointments. You will collect payments, assist with referrals, and support the clinic's operations to ensure smooth patient flow.

Ideal candidates have excellent communication skills, accuracy in data entry, and experience in a health care setting. Full-time schedule, Monday–Friday, 8AM–5PM, with HIPAA compliance and policies adherence.