Patient Access & Scheduling Specialist

CHRISTUS Health; Corpus Christi (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

CHRISTUS Health is seeking a front desk/billing support role in Corpus Christi, TX, to greet and direct patients and visitors, verify insurance benefits, collect payments and assist with referrals. The position involves scheduling, answering phones, and maintaining accurate patient records while upholding HIPAA guidelines and CHRISTUS Health policies.

The incumbent will handle check-in processes, enter demographic data, support front office operations and contribute to clean claims by addressing

Qualifications

• High school diploma or equivalent required.
• Knowledge of managed care preferred.
• Ability to operate ten-key calculator by touch and use office devices (telephone, computer, copier, fax).
• Excellent interpersonal and communication skills with strong math knowledge.
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Maintains flow of patient check-in, verifies demographics and insurance information and enters into computer database.
• Assists with answering phones, taking messages and assisting with patient and staff inquiries.
• Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
• Schedules appointments for patients in accordance with physician guidelines.
• Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.

Skills

Interpersonal skills

Communication skills

Math skills

Ten-key by touch

Phone support

Healthcare experience

Education

High school diploma or equivalent

Some college

Tools

Computer

Phone system

Copier

Fax machine

Job description

CHRISTUS Health is seeking a front desk/billing support role in Corpus Christi, TX, to greet and direct patients and visitors, verify insurance benefits, collect payments and assist with referrals. The position involves scheduling, answering phones, and maintaining accurate patient records while upholding HIPAA guidelines and CHRISTUS Health policies.

The incumbent will handle check-in processes, enter demographic data, support front office operations and contribute to clean claims by addressing