Senior Partner Solutions Engineer, Embedded Android

Adyen; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Global exchange program

Weekly happy hour

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Paid holidays

Work from home opportunities

Job summary

Adyen seeks a Senior Partner Solutions Engineer to own the technical relationship with key hardware OEM partners. You will be the primary technical authority, driving root-cause analysis, and shaping how Adyen manages OEM relationships as the hardware portfolio grows.

You will lead cross-functional initiatives across Product, Engineering, Hardware Integrity, and Commercial, and design scalable tooling and processes.

Qualifications

• 4+ years of hands-on embedded, firmware, or systems engineering experience, with meaningful exposure to hardware, embedded, or device-level environments.
• 8+ years of experience in a technical solutions role, partner engineering, or related fields, with proven experience in a customer-facing role.
• High agency and strategic mindset: you’re thinking steps beyond the current ticket queue.
• A credible technical authority who can evaluate an OEM’s root-cause claims and hold senior OEM engineering counterparts accountable.
• Willing to travel to OEM locations and work across time zones.
• Excellent communicator, comfortable leading discussions with senior partner engineering leadership and internal cross-functional stakeholders.
• Embedded Android experience in a point-of-sale context is a plus.

Responsibilities

• Own the technical relationship with one or more complex hardware OEM partners and serve as the primary technical authority.
• Lead escalations on the most complex device-level issues and drive root-cause analysis.
• Shape and execute a technical strategy for the OEM relationship, prioritizing issues and closing process gaps.
• Align across Product, Engineering, Hardware Integrity/Reliability, and Commercial on priorities.
• Design and drive tooling, automation, and processes that scale quality across the relationship.
• Partner with Commercial to improve the Adyen payment experience on partner devices.
• Mentor other Partner Solutions Engineers and help grow the function.

Skills

Embedded systems

Android development

Customer-facing

Technical leadership

Cross-functional collaboration

Job description

Adyen seeks a Senior Partner Solutions Engineer to own the technical relationship with key hardware OEM partners. You will be the primary technical authority, driving root-cause analysis, and shaping how Adyen manages OEM relationships as the hardware portfolio grows.

You will lead cross-functional initiatives across Product, Engineering, Hardware Integrity, and Commercial, and design scalable tooling and processes.