Senior Partner Solutions Architect - ITSM (Fully Remote)

Atlassian; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health resources

Volunteer days

Equity

Job summary

Atlassian is seeking a skilled Partner Solutions professional to join the Partner Solutions Acceleration team, developing solution acceleration strategies for the service management ecosystem and helping partners accelerate value across the Atlassian portfolio.

You will support partners through deal cycles with technical expertise and thought leadership, and collaborate with product management to identify opportunities and provide market feedback, in a distributed, flexible work environment.

Qualifications

• Proven experience with channel partners in pre-sales, consulting, or delivery.
• Strong familiarity with Atlassian products, especially Jira Service Management.
• Knowledge of ITSM frameworks like ITIL 4 and DevOps.

Responsibilities

• Work within the Partner Solutions Acceleration team to develop solution acceleration strategies for the service management ecosystem.
• Support partners through deal cycles, providing technical expertise and thought leadership.
• Collaborate with product management to identify opportunities and provide market feedback.

Skills

Partner channel experience

Jira Service Management

ITIL 4

DevOps

Job description

• Work within the Partner Solutions Acceleration team to develop solution acceleration strategies for the service management ecosystem.
• Support partners through deal cycles, providing technical expertise and thought leadership.
• Collaborate with product management to identify opportunities and provide market feedback.

Qualifications:

• Proven experience with channel partners in pre-sales, consulting, or delivery.
• Strong familiarity with Atlassian products, particularly Jira Service Management.
• Knowledge of ITSM frameworks like ITIL 4 and DevOps.

About Atlassian:

• Atlassians can choose where they work, whether in an office, from home, or a combination.
• We are a distributed-first company with a focus on unleashing the potential of every team.
• Atlassian offers health and wellbeing resources and paid volunteer days.
• This role may be eligible for benefits, bonuses, commissions, and equity.

Atlassian

Atlassian is a software company that helps teams collaborate and manage work through products like Jira and Confluence. They are a large, distributed-first company with a culture that values teamwork, diversity, and flexibility.