Senior Partner Growth & MSP Lead

Workday, Inc.; Chicago (IL); Hybrid; USD 159,000 - 256,000; Full time

Job summary

Workday, Inc. is seeking a Principal Partner Account Manager in North America to lead outcomes and manage relationships with Enterprise MSPs such as Wipro, Infosys, DXC and TCS. You will shape growth through the partner ecosystem, ensuring outstanding, differentiated relationships with partners and cross-functional teams.

You will drive practice growth, identify opportunities, and lead demand generation to expand subscription revenue while aligning with Sales and Services organizations.

Qualifications

• 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company with specific experience managing Enterprise MSPs such as Wipro, Infosys, DXC and TCS.
• 4+ years of experience developing and executing partner business plans that drive measurable revenue growth and customer success
• 4+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance

Responsibilities

• Managing the 360-degree relationship with a portfolio of MSPs, including revenue contributions, delivery quality, escalations, and partner innovations
• Developing and executing annual partner plans, including account mapping and performance management against targets
• Driving practice growth and go-to‑market plans aligned to Workday's Sales and Services organizations within North America
• Identifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy
• Leading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue
• Collaborating cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success

Skills

Partner Management

Partner Development

Alliance Management

Channel Management

SaaS/Cloud/AI experience

MSP relationships

Job description

Workday, Inc. is seeking a Principal Partner Account Manager in North America to lead outcomes and manage relationships with Enterprise MSPs such as Wipro, Infosys, DXC and TCS. You will shape growth through the partner ecosystem, ensuring outstanding, differentiated relationships with partners and cross-functional teams.

You will drive practice growth, identify opportunities, and lead demand generation to expand subscription revenue while aligning with Sales and Services organizations.