Senior Partner Account Manager – Enterprise MSPs

HR Tech Job; South Chicago Heights (IL); Hybrid; USD 159,000 - 239,000; Full time

Job summary

Workday seeks a Principal Partner Account Manager within the Global Partner Organization to drive outcomes with Enterprise MSPs like Wipro, Infosys, DXC and TCS. You’ll shape partnerships, manage complex relationships, and guide go‑to‑market plans across North America to boost subscription revenue and customer success.

Workday emphasizes flexible work arrangements, cross‑functional collaboration, and measurable growth, with a focus on delivering value through strategic partnerships and

Qualifications

• 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company with specific experience managing Enterprise MSPs such as Wipro, Infosys, DXC and TCS.
• 4+ years of experience developing and executing partner business plans that drive measurable revenue growth and customer success
• 4+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance

Responsibilities

• Managing the 360‑degree relationship with a portfolio of MSPs, including revenue contributions, delivery quality, escalations, and partner innovations
• Developing and executing annual partner plans, including account mapping and performance management against targets
• Driving practice growth and go‑to‑market plans aligned to Workday's Sales and Services organizations within North America
• Identifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy
• Leading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue
• Collaborating cross‑functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success

Skills

Partner management

Partner development

Alliance management

Channel management

Revenue growth

Customer success

Go-to-market

Job description

Workday seeks a Principal Partner Account Manager within the Global Partner Organization to drive outcomes with Enterprise MSPs like Wipro, Infosys, DXC and TCS. You’ll shape partnerships, manage complex relationships, and guide go‑to‑market plans across North America to boost subscription revenue and customer success.

Workday emphasizes flexible work arrangements, cross‑functional collaboration, and measurable growth, with a focus on delivering value through strategic partnerships and