Senior MSP Partner Manager — Enterprise Alliances

Workday; Frisco (TX); Hybrid; USD 144,000 - 256,000; Full time

Benefits offered by this job

Flexible work arrangements

Stock grants and bonus plan

Job summary

Workday seeks a Principal Partner Account Manager in the Global Partner Organization to lead MSP relationships and drive go-to-market initiatives in North America. You’ll shape partner strategy, manage complex collaborations, and pursue new subscription revenue with enterprise partners such as Wipro, Infosys, DXC, and TCS.

You will work across Partner Sales, Partner Success, Sales and Services to ensure unified execution, growth, and customer outcomes in a dynamic, AI-powered SaaS environment.

Qualifications

• 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or related field within a SaaS/cloud/AI company with Enterprise MSPs such as Wipro, Infosys, DXC and TCS.
• 4+ years of experience developing and executing partner business plans that drive revenue growth and customer success.
• 4+ years of experience managing complex partner relationships, including delivery quality, escalations, and performance.

Responsibilities

• Managing the 360-degree relationship with a portfolio of MSPs, including revenue contributions, delivery quality, escalations, and partner innovations.
• Developing and executing annual partner plans, including account mapping and performance management against targets.
• Driving practice growth and go-to-market plans aligned to Workday's Sales and Services organizations within North America.
• Identifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy.
• Leading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue.
• Collaborating cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success.

Skills

Partner management

Account planning

Relationship building

Go-to-market strategies

Cross-functional collaboration

Sales support

Communication

Tools

MS Office

Job description

Workday seeks a Principal Partner Account Manager in the Global Partner Organization to lead MSP relationships and drive go-to-market initiatives in North America. You’ll shape partner strategy, manage complex collaborations, and pursue new subscription revenue with enterprise partners such as Wipro, Infosys, DXC, and TCS.

You will work across Partner Sales, Partner Success, Sales and Services to ensure unified execution, growth, and customer outcomes in a dynamic, AI-powered SaaS environment.