Strategic MSP Partnerships Lead

Workday; Seattle (WA); Hybrid; USD 144,000 - 239,000; Full time

Job summary

Workday seeks a Principal Partner Account Manager within the Global Partner Organization to lead MSP relationships and drive results across North America. You will shape partner strategy with major MSPs such as Wipro, Infosys, DXC and TCS, aligning with Sales and Services to grow subscription revenue and customer success.

You will manage annual partner plans, identify opportunities, and drive go‑to‑market initiatives while collaborating with cross‑functional teams to ensure partner success.

Qualifications

• 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or related field in SaaS/Cloud/AI
• 4+ years of experience developing and executing partner business plans
• 4+ years of experience managing complex partner relationships

Responsibilities

• Managing the 360-degree relationship with a portfolio of MSPs, including revenue contributions, delivery quality, escalations, and partner innovations
• Developing and executing annual partner plans, including account mapping and performance management against targets
• Driving practice growth and go-to-market plans aligned to Workday's Sales and Services organizations within North America
• Identifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy
• Leading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue
• Collaborating cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success

Skills

8+ years partner management

4+ years partner plans

4+ years complex partnerships

strong communication

Job description

Workday seeks a Principal Partner Account Manager within the Global Partner Organization to lead MSP relationships and drive results across North America. You will shape partner strategy with major MSPs such as Wipro, Infosys, DXC and TCS, aligning with Sales and Services to grow subscription revenue and customer success.

You will manage annual partner plans, identify opportunities, and drive go‑to‑market initiatives while collaborating with cross‑functional teams to ensure partner success.