Senior Parking Operations Manager

Ace Parking Management; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking Management is seeking an Operations Manager to lead a team of parking attendants and uphold the highest standards of service across our facilities in Illinois. The role focuses on directing daily operations, safety, cash handling, and customer service excellence.

Ideal candidates will have a bachelor’s degree or equivalent, at least 5 years in parking or transportation management, strong leadership, and excellent communication skills. Financial acumen is a plus.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Minimum of 5 years of parking or transportation management experience.
• Strong leadership and management skills; excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).
• Financial acumen is a plus.

Responsibilities

• Manage day-to-day operations and ensure adherence to procedures and standards.
• Plan personnel utilization, interviews, policy compliance, training oversight, and scheduling.
• Develop and implement operational procedures to optimize efficiency and customer service.
• Oversee cash handling procedures and submit reports of collections.
• Maintain parking lot equipment and facilities, including maintenance and safety.

Skills

Leadership

Communication

Interpersonal skills

Education

Bachelor’s degree or equivalent

Job description

Ace Parking Management is seeking an Operations Manager to lead a team of parking attendants and uphold the highest standards of service across our facilities in Illinois. The role focuses on directing daily operations, safety, cash handling, and customer service excellence.

Ideal candidates will have a bachelor’s degree or equivalent, at least 5 years in parking or transportation management, strong leadership, and excellent communication skills. Financial acumen is a plus.