Parking Operations Leader

Ace Parking; Royal Oak (MI); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Spending Accounts

401k

Vacation/Sick

Descripción de la vacante

Ace Parking, a leading parking management company, seeks an Operations Manager to lead a team of attendants and uphold the highest standards of service. You will guide staffing, safety, and daily operations to maximize guest satisfaction and profitability.

Ideal candidates bring 5+ years in parking/transportation management, strong leadership and communication skills, and the ability to manage cash, equipment, and facilities.

Formación

• Bachelor’s degree or equivalent education and experience.
• Minimum of 5 years of parking or transportation management experience.
• Strong leadership and management skills are required.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).
• Financial acumen is a plus.

Responsabilidades

• Manage day‑to‑day operations and ensure adherence to procedures and standards.
• Plan personnel utilization, interview, select, train, supervise, and evaluate staff.
• Develop and implement procedures to optimize efficiency and customer service.
• Oversee cash handling procedures and submit accurate reports.
• Maintain parking facilities and equipment, oversee maintenance and safety.
• Recruit, hire, train, and schedule staff; enforce accountability and performance feedback.
• Promote professionalism, safety, and exceptional customer service across the team.
• Coordinate with property management to ensure seamless guest experiences.

Conocimientos

Leadership

Communication

Team management

Financial acumen

Educación

Bachelor’s degree or equivalent education and experience

Descripción del empleo

Ace Parking, a leading parking management company, seeks an Operations Manager to lead a team of attendants and uphold the highest standards of service. You will guide staffing, safety, and daily operations to maximize guest satisfaction and profitability.

Ideal candidates bring 5+ years in parking/transportation management, strong leadership and communication skills, and the ability to manage cash, equipment, and facilities.