Parking Operations Supervisor - Service & Leadership

Ace Parking Management; Redwood City (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking Management in California is seeking a Supervisor to oversee a team of parking attendants and ensure daily operations meet company standards. You will assist with schedules, oversee cash handling, and uphold safety and service quality.

The ideal candidate will have a high school diploma or GED, at least one year of supervisory experience, strong communication, and the ability to lift up to 50 lbs. We offer a 401(k), flexible spending accounts, and paid time off.

Qualifications

• High school diploma or GED required.
• Minimum 1 year supervisory experience.
• Excellent communication and interpersonal abilities.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Supervise parking attendants and ensure duties meet standards.
• Assist with scheduling and assignments.
• Oversee daily cash handling and submit reports of collections.
• Provide regular performance feedback and conduct evaluations.
• Promote professionalism and customer service within the team.
• Maintain cleanliness and appearance of the parking area.
• Develop and implement park policies and procedures.
• Meet or exceed performance targets.
• Order and maintain materials and equipment.
• Ensure signage and markings are visible for customers.
• Train staff on safety regulations and equipment usage.
• Address guest inquiries and complaints promptly and professionally.
• Inspect parks for cleanliness and safety.
• Seek ways to improve service quality and efficiency.
• Update management on operational challenges.
• Foster clear communication within the team and with other departments.
• Provide training on safety regulations and duties.
• Promote teamwork and respect among staff.

Skills

Supervisory experience

Excellent communication

Interpersonal abilities

Organizational skills

Physical ability to lift 50 lbs

Customer service focus

Education

High school diploma or GED

Job description

Ace Parking Management in California is seeking a Supervisor to oversee a team of parking attendants and ensure daily operations meet company standards. You will assist with schedules, oversee cash handling, and uphold safety and service quality.

The ideal candidate will have a high school diploma or GED, at least one year of supervisory experience, strong communication, and the ability to lift up to 50 lbs. We offer a 401(k), flexible spending accounts, and paid time off.