Senior Order-to-Cash Analyst (Remote)

Figma; Oregon; Ibrido; USD 70.000 - 101.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental and vision

Retirement benefits

Paid time off

Equity

Descrizione del lavoro

Figma is seeking an Order Management professional to own the order-to-cash process for a SaaS business, from contract review to invoicing. You will ensure accuracy, SLAs, and policy compliance while partnering with Sales, Support, and Finance across the globe.

You’ll work on system integrations, UAT for new products, and month-end close, enabling scalable revenue operations. Remote-friendly role in the United States with competitive compensation and benefits.

Competenze

• 3+ years of experience in order management or revenue operations at a SaaS company.
• Hands-on experience with Salesforce (RLM or CPQ), NetSuite, and Stripe.
• Advanced Excel and Google Sheets skills and comfort with data query tools.
• Exceptional attention to detail and ability to communicate clearly across finance and non-finance teams.

Mansioni

• Own the end-to-end order process from contract review to invoicing, ensuring accuracy and SLA compliance.
• Serve as a go-to resource for Sales and Support on billing questions and investigate discrepancies across systems.
• Review orders processed by others to identify error patterns and drive resolution.
• Lead UAT for new products, SKUs, pricing models, and billing system releases with cross-functional partners.
• Support month-end and quarter-end close with reconciliations and data integrity across systems, maintaining SOX controls.
• Tackle ad-hoc projects related to process improvements, system upgrades, or controls across the order-to-cash lifecycle.

Conoscenze

Order management

Billing

SaaS

Strumenti

Salesforce

NetSuite

Stripe

Descrizione del lavoro

Figma is seeking an Order Management professional to own the order-to-cash process for a SaaS business, from contract review to invoicing. You will ensure accuracy, SLAs, and policy compliance while partnering with Sales, Support, and Finance across the globe.

You’ll work on system integrations, UAT for new products, and month-end close, enabling scalable revenue operations. Remote-friendly role in the United States with competitive compensation and benefits.