Senior Order Fulfillment & Planning Specialist

Schneider Electric; El Paso (TX); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Schneider Electric is seeking a Senior Assistant to join the Order Processing Services team in the United States. You will oversee end-to-end order execution, ensure data integrity, and align orders with production capacity across SAP and related systems.

You will collaborate with Engineering, Planning, Manufacturing, Logistics, and Customer Service to achieve on-time delivery and continuous improvement, while delivering strong customer service in a high-volume environment.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
• Experience in order management, production planning, supply chain, or manufacturing operations within a fast-paced manufacturing environment.
• Hands-on experience with SAP ERP and advanced proficiency in Microsoft Excel.
• Strong ability to manage multiple priorities, meet deadlines, and thrive in a high-volume environment.
• Self-driven with the ability to work independently, exercise sound judgment, and take ownership of responsibilities.

Responsibilities

• Manage the end-to-end execution of customer orders, ensuring accuracy, compliance, and timely completion throughout the order lifecycle.
• Review, validate, and maintain customer order information to ensure data integrity and accuracy.
• Schedule customer orders based on production lead times, plant capacity, and customer requirements.
• Monitor order milestones and maintain accurate status updates in SAP, Symmetry, and other business systems.
• Coordinate engineering activities to support customer commitments and project timelines.
• Maintain accurate customer ship dates and align them with production schedules.
• Utilize capacity planning tools to support production balancing and level loading.
• Monitor daily order queues, prioritize workload, and proactively resolve planning issues.
• Process customer order authorizations within established service-level expectations.
• Coordinate cross-functional resolution of customer complaints and communicate updates as needed.
• Escalate order risks, scheduling conflicts, capacity constraints, and other issues that may impact delivery commitments.
• Maintain accurate documentation related to customer orders, engineering activities, and authorizations.
• Collaborate with Engineering, Manufacturing, Planning, Logistics, Customer Service, and other stakeholders to ensure successful order fulfillment.
• Identify process improvement opportunities and support continuous improvement initiatives.

Skills

Excel proficiency

Order management

Data accuracy

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Business Administration, Operations Management, Supply Chain, or related field

Tools

SAP ERP

Job description

Schneider Electric is seeking a Senior Assistant to join the Order Processing Services team in the United States. You will oversee end-to-end order execution, ensure data integrity, and align orders with production capacity across SAP and related systems.

You will collaborate with Engineering, Planning, Manufacturing, Logistics, and Customer Service to achieve on-time delivery and continuous improvement, while delivering strong customer service in a high-volume environment.