Field Service Specialist

Encore Talent Solutions; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Encore Talent Solutions seeks an Order Processing Specialist to manage customer orders from entry through fulfillment in a manufacturing setting. You will validate data, schedule orders, and track ship dates using SAP and Symmetry to ensure on-time delivery.

The ideal candidate holds a bachelor’s degree and has experience in order management, production planning, or related operations, with strong SAP ERP and Excel skills, plus solid data analysis, organization, problem-solving, and

Qualifications

• Bachelor’s degree in a related field.
• Experience in order management, production planning, supply chain, or manufacturing operations.
• Strong SAP ERP and Excel skills.

Responsibilities

• Validate order data and schedule orders based on production capacity.
• Maintain ship dates and order status in SAP and Symmetry.
• Coordinate engineering activities and resolve planning issues.
• Address customer complaints and escalate delivery risks.
• Ensure on-time delivery in a manufacturing environment.

Skills

SAP ERP

Advanced Excel

Data analysis

Problem solving

Communication

Customer service

Education

Bachelor's degree

Tools

Symmetry

Job description

The Order Processing Specialist manages customer orders from entry through fulfillment, ensuring accuracy, compliance, and on-time delivery within a manufacturing environment. Key responsibilities include validating order data, scheduling orders based on production capacity, maintaining ship dates and order status in SAP and Symmetry, coordinating engineering activities, resolving planning issues and customer complaints, and escalating risks that could affect delivery.

The ideal candidate has a bachelor’s degree and experience in order management, production planning, supply chain, or manufacturing operations. Strong SAP ERP, advanced Excel, data analysis, organization, problem-solving, communication, and customer-service skills are required.