Senior Optometric Technician - Patient Care Focus

Keplr-Vision-Group; California; On-site; USD 36,000 - 60,000; Full time

Job summary

Keplr-Vision-Group is seeking an Optometric Technician II to support the optometrist in patient care. You will pre-screen patients, collect medical histories, and assist with scheduling, insurance education, and contact lens training.

Excellent customer service and strong multitasking abilities are essential. Responsibilities include documenting exams in EMR, coordinating patient flow, and maintaining accurate billing for exams and products.

Qualifications

• 2+ years of experience in optometric or clinical setting
• Excellent verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to perform basic math
• Flexibility to accommodate scheduling changes on short notice
• Previous experience as an Optometric Technician and with electronic medical records

Responsibilities

• Pre-screen patients before exams and administer diagnostic tests
• Gather patient medical history and insurance information
• Communicate with doctors, staff, and patients
• Answer phone calls, greet patients, and schedule appointments
• Educate patients on insurance coverage and vision benefits
• Train patients on contact lens use and care
• Obtain insurance authorizations and verify benefits
• Post charges for exams, co-pays, and products
• Document exams and procedures accurately in EMR
• Coordinate patient scheduling and monitor patient flow

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Time management

Team player

Self-improvement

Flexibility

Education

High school diploma or equivalent

CPO & CPOA preferred

Tools

Electronic medical records

Job description

Keplr-Vision-Group is seeking an Optometric Technician II to support the optometrist in patient care. You will pre-screen patients, collect medical histories, and assist with scheduling, insurance education, and contact lens training.

Excellent customer service and strong multitasking abilities are essential. Responsibilities include documenting exams in EMR, coordinating patient flow, and maintaining accurate billing for exams and products.