Optometry Tech I — Patient Care & Diagnostics

Keplr-Vision-Group; Lexington (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Keplr-Vision-Group is seeking an Optometric Technician I to support the optometrist in delivering high-quality patient care. You will assist with diagnostic testing, medical history collection, scheduling, and patient education, ensuring a smooth and positive patient experience.

The role requires excellent communication, attention to detail, and flexibility to adapt to scheduling needs in a fast-paced clinic environment. Prior EMR experience is a plus.

Qualifications

• 1+ years of experience in a clinical setting and patient care.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexible to accommodate schedule changes on short notice.
• Experience with EMR is preferred.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on their insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other team members to reach goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses, symptoms, follow-up instructions and prescriptions as directed.
• Coordinate patient scheduling and monitor patient flow throughout the office.

Skills

Customer service

Communication

Time management

Organizational skills

Problem solving

Attention to detail

Team player

Basic math

Adaptability

EMR familiarity

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Keplr-Vision-Group is seeking an Optometric Technician I to support the optometrist in delivering high-quality patient care. You will assist with diagnostic testing, medical history collection, scheduling, and patient education, ensuring a smooth and positive patient experience.

The role requires excellent communication, attention to detail, and flexibility to adapt to scheduling needs in a fast-paced clinic environment. Prior EMR experience is a plus.