Senior Ops Leader - Multi-Concept Hospitality

Umami Riot Experience; Boston (MA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading hospitality collective in Boston is seeking a Director of Operations to manage daily operations across multiple restaurant concepts. This hands-on role requires 8–10 years of leadership experience in chef-driven environments, focusing on financial performance and developing high-performing teams. Responsibilities include operational oversight, team development, and enhancing guest experiences. The position promises a collaborative culture with growth opportunities as Umami Riot expands its market influence.

Qualifications

• 8–10+ years of progressive restaurant leadership experience, preferably with multi-unit oversight.
• Proven experience in chef-driven, hospitality-focused concepts.
• Strong financial acumen, including P&L ownership and labor management.

Responsibilities

• Oversee daily operations across all Umami Riot concepts.
• Lead, coach, and develop General Managers and FOH management teams.
• Support execution of marketing initiatives and address guest feedback.

Skills

Restaurant leadership

Financial acumen

Team development

Operational efficiency

Customer service

Job description

A leading hospitality collective in Boston is seeking a Director of Operations to manage daily operations across multiple restaurant concepts. This hands-on role requires 8–10 years of leadership experience in chef-driven environments, focusing on financial performance and developing high-performing teams. Responsibilities include operational oversight, team development, and enhancing guest experiences. The position promises a collaborative culture with growth opportunities as Umami Riot expands its market influence.