Senior Ops Lead, Interconnected Order Fulfillment Experience

The Home Depot; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

The Home Depot seeks a senior operations leader to design and execute cross‑functional strategies across the store fulfillment journey. The role connects customer and associate experiences, business priorities, processes, and technology to deliver scalable solutions.

You will lead major projects, mentor a team of 5+ direct reports, and drive data‑informed decisions with senior leadership. Expect travel and a focus on efficiency, vendor partnerships, and performance outcomes.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 8+ years in operations management or related field.
• Leadership experience managing 4+ direct reports.
• Experience with cross-functional collaboration and process improvements.

Responsibilities

• Lead cross-functional operational strategies across the store fulfillment journey.
• Drive system integrations and process improvements.
• Coordinate with leadership to align priorities and technology capabilities.
• Mentor and train team members; drive data-informed decisions.
• Manage vendor relationships and benchmark against industry peers.
• Provide strategic direction and planning for analytics teams.

Skills

Strategic thinking

Cross-functional leadership

Project management

Data analysis

Communication skills

Retail operations knowledge

Vendor partnerships

Quantitative skills

Education

Bachelor's degree or related field

Job description

The Home Depot seeks a senior operations leader to design and execute cross‑functional strategies across the store fulfillment journey. The role connects customer and associate experiences, business priorities, processes, and technology to deliver scalable solutions.

You will lead major projects, mentor a team of 5+ direct reports, and drive data‑informed decisions with senior leadership. Expect travel and a focus on efficiency, vendor partnerships, and performance outcomes.