Senior Operations Specialist — Hybrid Transformation Leader

Corewell Health; Grand Rapids (MI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay Payactiv

Discounts directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health is seeking a Senior Operations Specialist to lead transformation initiatives, drive operational excellence, and deliver innovative solutions across the organization. The role focuses on operational systems development, data analytics, and executive communication to support leadership decisions.

The position emphasizes collaboration with leaders across departments to improve efficiency, quality, and patient experience, with a hybrid onsite expectation and standard daytime schedule.

Qualifications

• Bachelor's Degree or equivalent in business, healthcare administration or related field.
• 5 years of relevant experience.
• Master's Degree preferred.
• 5 years of leadership experience preferred.
• Experience in healthcare within a large, complex organization preferred.

Responsibilities

• Leads transformation, operational excellence initiatives, and manages programs supporting organizational priorities.
• Collects, analyzes, and presents data to identify trends and drive decisions.
• Develops dashboards and reporting tools for performance monitoring.
• Delivers executive-level presentations and business cases.

Skills

Operational leadership

Data analysis

Executive communication

Education

Bachelor's Degree or equivalent in business, healthcare administration or related field

Master's Degree

Job description

Corewell Health is seeking a Senior Operations Specialist to lead transformation initiatives, drive operational excellence, and deliver innovative solutions across the organization. The role focuses on operational systems development, data analytics, and executive communication to support leadership decisions.

The position emphasizes collaboration with leaders across departments to improve efficiency, quality, and patient experience, with a hybrid onsite expectation and standard daytime schedule.