Senior Operations Specialist – Collections & Scheduling

WM (Waste Management); Clayton (IN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with match

Paid vacation and holidays

On-the-job training

Job summary

WM (Waste Management) is seeking a Senior Operations Specialist for Collections to provide advanced clerical and administrative support to department Managers and to help coordinate daily operations.

The role involves troubleshooting safety and service issues, maintaining department information, and communicating with supervisors, customers, and drivers. POS and KRONOS updates are part of daily tasks.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of relevant work experience.
• Must be at least 18 years old and eligible to work in the United States.

Responsibilities

• Troubleshoot and resolve safety, service, and operational issues.
• Maintain and distribute department information daily.
• Communicate with supervisors and managers on operational matters.
• Proxy for KRONOS for daily updates for drivers and helpers.
• Use Microsoft Suite and related tools to manage procurement, time and attendance, safety incidents, and contract labor.
• Assist with processing payments and other financial tasks as needed.
• Support implementation of operational projects as required.
• Communicate with customers about service issues.
• Coordinate scheduling and work assignments with employees.

Skills

Time management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

KRONOS

Job description

WM (Waste Management) is seeking a Senior Operations Specialist for Collections to provide advanced clerical and administrative support to department Managers and to help coordinate daily operations.

The role involves troubleshooting safety and service issues, maintaining department information, and communicating with supervisors, customers, and drivers. POS and KRONOS updates are part of daily tasks.