Senior Operations Planning & Analytics Associate

Hyundai Capital America; Irvine (CA); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid in-office 4 days, remote 1 day

Vehicle allowance

Health insurance

HSA contributions

401(k) with company match

Life and disability insurance

Wellbeing resources

Leadership programs

Volunteer time off

Job summary

Hyundai Capital America is seeking a Senior HCI Operations Planning Associate in Irvine, CA. You will support contract origination, claims, cancellations, and billing while coordinating with OEMs, dealers, and internal teams to ensure service levels and deliverables are met.

You will monitor performance, develop reports and dashboards, and assist with system enhancements and process improvements to drive efficiency and accuracy across programs.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations Management, Analytics, Information Systems, or related field.
• Lean/Six Sigma training or certification preferred.
• 4–6 years in operations planning, business analysis, or related field.

Responsibilities

• Coordinate day-to-day operational activities for programs and stakeholders, including originations, claims, cancellations, and billing.
• Research operational issues and coordinate with teams to resolve and communicate status updates.
• Prepare reports, dashboards, scorecards, and presentations to identify trends and risks.

Skills

Operations planning

Stakeholder coordination

Data analysis

Reporting dashboards

Process improvement

SQL

Education

Bachelor's degree in business/related

Lean Six Sigma training

Tools

Tableau

Power BI

OBIEE

Salesforce

Jira

Confluence

SQL

Job description

Hyundai Capital America is seeking a Senior HCI Operations Planning Associate in Irvine, CA. You will support contract origination, claims, cancellations, and billing while coordinating with OEMs, dealers, and internal teams to ensure service levels and deliverables are met.

You will monitor performance, develop reports and dashboards, and assist with system enhancements and process improvements to drive efficiency and accuracy across programs.