Senior Operations Manager - Ownership, Culture & Compliance

NYU Langone; Lake Charles (LA); Sur place; USD 92 000 - 139 000; Plein temps

Avantages offerts par ce poste

Full benefits

Résumé du poste

NYU Langone in Lake Charles, LA is seeking a Senior Operations Manager to take ownership of a growing local team. This role blends hands-on leadership with strategic planning to drive performance and customer experience in a collaborative environment.

You will translate objectives into concrete daily steps, safeguard compliance with LA regulations, and help the business scale while maintaining service excellence.

Responsabilités

• Champion a positive, collaborative culture throughout the Lake Charles, LA office
• Guard the NYU Langone customer experience through every Interpersonal Skills change
• Translate manager objectives into concrete, actionable day-to-day steps
• Keep the LA engine running while you rebuild parts of it
• Ensure compliance with company policies and applicable LA regulations
• Anticipate the LA compliance wrinkle before it becomes a fire

Connaissances

Communication discipline

Bias toward action

Workflow familiarity

Ownership of metrics

Prioritization under urgency

Description du poste

NYU Langone in Lake Charles, LA is seeking a Senior Operations Manager to take ownership of a growing local team. This role blends hands-on leadership with strategic planning to drive performance and customer experience in a collaborative environment.

You will translate objectives into concrete daily steps, safeguard compliance with LA regulations, and help the business scale while maintaining service excellence.