Senior Operations Manager — Multi-Site Logistics

CTDI; Haslet (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Positive team culture

Health, dental, vision, prescription

Paid holidays, vacation, sick/personal

Job summary

CTDI is seeking a seasoned Operations leader to oversee multiple distribution facilities and ensure delivery of service levels for a major telecom customer in Texas. The role requires strong coaching, customer interaction, and cross-functional collaboration with IT, HR, Accounting, and Program Management, with an emphasis on safety and process standardization.

CTDI offers weekly pay, a monthly incentive bonus, a family-friendly culture, and comprehensive health and retirement benefits as it

Qualifications

• 10–15 years of proven Operations management experience.
• 10+ years working in a high-volume distribution, 3PL, manufacturing, technical service, or forward logistics operation.
• Experience managing multiple facilities preferred.
• Proficiency in MS Office (Word, Excel, Access and Project), report preparation, and data analysis.

Responsibilities

• Meet customer service expectations, including achieving CTDI service levels and quality goals.
• Generate and cultivate ideas for continual process improvement and lead standardization across branch operations.
• Collaborate with IT, HR, Accounting, Program Management, Quality and other departments to resolve issues and improve performance.
• Prepare reports and analyses as required by the customer or CTDI internal teams.
• Support and ensure compliance with CTDI safety programs and OSHA/state safety laws.
• Ensure compliance with building security requirements.
• Report to the Director of Program Management for a major CTDI customer.

Skills

Leadership

Coaching & development

Interpersonal skills

Customer interaction

Verbal & written communication

Organization & analytics

Problem solving

Financial skills

Results driven

Education

B.S. Degree in Business Management

Tools

MS Office

Job description

CTDI is seeking a seasoned Operations leader to oversee multiple distribution facilities and ensure delivery of service levels for a major telecom customer in Texas. The role requires strong coaching, customer interaction, and cross-functional collaboration with IT, HR, Accounting, and Program Management, with an emphasis on safety and process standardization.

CTDI offers weekly pay, a monthly incentive bonus, a family-friendly culture, and comprehensive health and retirement benefits as it