Warehouse Logistics Manager

CTDI; Lawrence (MA); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

EAP

FSA

Job summary

CTDI is seeking a hands-on Warehouse Supervisor in Lawrence, MA to manage inbound and outbound warehouse operations. You will supervise a team, ensure accuracy, train staff, and drive process improvements while maintaining safety and compliance with customer requirements.

Ideal candidates have 3–5 years in warehousing, 3+ years of supervisory experience, a BS in Business Management, and strong MS Office skills to prepare reports and analyze data.

Qualifications

• MS Office proficiency with data analysis and reporting.
• Experience coaching and developing staff.
• Strong leadership and interpersonal skills.
• Proactive problem-solving and follow-up abilities.
• Strong analytical, organizational, and multitasking skills.
• Ability to interact professionally with customers in written and verbal communications.

Responsibilities

• Supervise a team responsible for shipping, receiving, and inventory processes.
• Maintain customer compliance requirements for accuracy and processing times.
• Train employees on procedures and ensure adherence.
• Coach and motivate staff to meet expectations.
• Maintain attendance records and enforce policy; prepare corrective actions.
• Provide performance feedback and report findings to management.
• Prepare and analyze various customer and internal reports.
• Develop action plans to improve processes while ensuring quality.
• Oversee usage controls and adjust as needed.
• Generate daily, weekly, and monthly reports.
• Research orders and report results to customers.
• Support safety programs and OSHA/state laws compliance.
• Ensure building security requirements are met.

Skills

MS Office

Coaching

Interpersonal skills

Problem solving

Analytical thinking

Multitasking

Attention to detail

Customer communication

Leadership

Financial skills

Lifting 50+ lbs

Education

B.S. in Business Management

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

This hands-on position manages and oversees all distribution/logistics processes and implementation of warehouse businesses in a CTDI facility as well as monitoring operational performance levels and regularly interfacing with our customers. This position is responsible for both inbound and outbound warehouse functions.

• Hours: 7:00AM - 3:30PM, Monday-Friday
• Pay Salary Range: $78,000.00 - $85,000.00 (depending on level of prior experience) plus bonus

Responsibilities

• Supervise a team of employees and temporary agency workers that are responsible for shipping, receiving, and inventory processes.
• Maintain customer compliance requirements for accuracy and processing times.
• Train employees on department procedures and processes and ensure that the procedures are closely adhered to.
• Coach and motivate employees to meet job expectations.
• Complete employee attendance records and monitor for adherence to policy. Prepare corrective actions when necessary.
• Coach and council employees on performance deficiencies and document as required.
• Prepare and administer daily performance feedback and reporting as required.
• Prepare, maintain, and analyze various customer and internal reports, noting trends and actionable items.
• Prepare action plans for new and/or existing processes that maximized efficiencies while maintaining exceptional quality standards.
• Establishes usage controls and makes necessary adjustments.
• Generates daily, weekly, and monthly reports as required.
• Researches orders for customer and reports results.
• Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
• Ensure compliance with all building security requirements set forth by CTDI and its customers
• Other duties as assigned.

Skills

• Proficiency in MSOffice (Word, Excel, Access and Project), report preparation, and data analysis
• Coaching and employee development skills and experience.
• Excellent interpersonal skills with the ability to motivate employees.
• Proactive problem-solving ability.
• Strong analytical, organizational and follow-up skills.
• The ability to manage multiple tasks.
• Excellent attention to detail.
• Ability to interact professionally with the customer in written and verbal communications
• Strong leadership ability.
• Strong financial skills/background.
• Ability to lift 50+ pounds.

Experience

• 3-5 years warehousing/distribution experience, preferably with pick, pack, and ship operations in a larger warehouse/distribution facility, telecommunications industry preferred.
• Experience working with contingent labor force preferred (temporary/contract employees)
• Minimum of 3 years’ experience supervising staff within a warehouse environment.

Education

• B.S. Degree in Business Management or a related discipline is preferred

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by [e-mail] .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.