Senior Operations Manager — Logistics & Security

Loomis US; Grand Rapids (MI); On-site; USD 72,000 - 78,000; Full time

Job summary

Loomis US in Grand Rapids, MI is seeking an experienced Operations leader to oversee recruiting, interviewing, training, and performance development of operations personnel; supervise route, dispatch, vault and terminal operations; and drive safety and security programs for armored transportation services.

You will manage vehicle and equipment maintenance, control costs, ensure regulatory compliance with DOT/OSHA/EPA, develop customer service capabilities, and build cooperative relationships

Qualifications

• 3-5 years of leadership experience.
• Logistics or transportation experience required.
• College education or military experience preferred.
• 1-2 years of safety and security experience a plus.

Responsibilities

• Recruiting, interviewing, testing, selecting, and training of operations personnel; training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment; ensure preventive maintenance and repairs are timely.
• Controlling the costs of operations.
• Safety of employees, vehicles, and facilities through training and enforcement of policies.
• Security of cargo and terminals through training and enforcement of policies.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among operations staff; responding to inquiries/complaints.
• Control overtime hours, monitor vacation schedules and maintain efficiency of operations.
• Short and long-range operational planning to meet branch goals.
• Delivers employee training to armed driver/guards and terminal staff.
• Oversee the environment relating to ATM machines and security for safety aspects.
• Establishes and maintains relationships with local/state/federal law enforcement.
• Maintains compliance with DOT, OSHA, and EPA regulations.

Skills

Leadership

Logistics experience

Safety and Security

Education

College Education or Military Experience

Job description

Loomis US in Grand Rapids, MI is seeking an experienced Operations leader to oversee recruiting, interviewing, training, and performance development of operations personnel; supervise route, dispatch, vault and terminal operations; and drive safety and security programs for armored transportation services.

You will manage vehicle and equipment maintenance, control costs, ensure regulatory compliance with DOT/OSHA/EPA, develop customer service capabilities, and build cooperative relationships