Operations Manager

Loomis US; Albuquerque (NM); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

PTO

Health & Dental

Vision Insurance

401(k)

Life Insurance

Training & Development

FSA/HSA

Job summary

Loomis US is seeking an experienced Operation Manager to lead day-to-day field operations across routes, dispatch, vaults, and terminals. You will recruit and develop supervisors, manage safety and security, maintain equipment, and ensure compliant, cost-efficient performance while delivering high levels of customer service.

This role requires logistics or transportation background, leadership, and a focus on safety; college or military background preferred.

Qualifications

• 3–5 years of leadership experience preferred.
• Logistics or transportation experience required.
• College education or military experience preferred.
• 1–2 years of safety and security experience a plus.

Responsibilities

• Recruiting, interviewing, training of operations personnel and supervisors.
• Oversee route, dispatch, vault, and terminal operations.
• Ensure vehicle and equipment maintenance and safety compliance.
• Control operation costs and overtime; ensure security of cargo.
• Develop customer service capabilities among operations staff.

Job description

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Operation Manager Duties

• Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner.
• Controlling the costs of operations.
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints.
• Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations.
• Short and long-range operational planning to meet branch goals.
• Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
• Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects
• Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.
• Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA.
• Should have basic knowledge of Transit Vault, coin vault and CMS

Qualifications

• 3-5 Years of Leadership Experience a plus
• Logistics or transportation experience required
• College Education or Military experience is Preferred
• 1-2 Years of Safety and Security Experience a plus

Essentials Duties/Job Qualifications

As part of the qualification process for the Operation Manager position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:

Lift

• 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)

Lift-Carry

• 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
• 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
• 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)

Push-Pull

• Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)

Repetitive Coupling

• Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X)

Climb

• Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X)

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family

Exempt

Job Function

Operations

Pay Type

Salary

Hiring Min Rate

70000 USD

Hiring Max Rate

75000 USD