Operations Manager

Loomis US; Grand Rapids (MI); On-site; USD 72,000 - 78,000; Full time

Job summary

Loomis US in Grand Rapids, MI is seeking an experienced Operations leader to oversee recruiting, interviewing, training, and performance development of operations personnel; supervise route, dispatch, vault and terminal operations; and drive safety and security programs for armored transportation services.

You will manage vehicle and equipment maintenance, control costs, ensure regulatory compliance with DOT/OSHA/EPA, develop customer service capabilities, and build cooperative relationships

Qualifications

• 3-5 years of leadership experience.
• Logistics or transportation experience required.
• College education or military experience preferred.
• 1-2 years of safety and security experience a plus.

Responsibilities

• Recruiting, interviewing, testing, selecting, and training of operations personnel; training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment; ensure preventive maintenance and repairs are timely.
• Controlling the costs of operations.
• Safety of employees, vehicles, and facilities through training and enforcement of policies.
• Security of cargo and terminals through training and enforcement of policies.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among operations staff; responding to inquiries/complaints.
• Control overtime hours, monitor vacation schedules and maintain efficiency of operations.
• Short and long-range operational planning to meet branch goals.
• Delivers employee training to armed driver/guards and terminal staff.
• Oversee the environment relating to ATM machines and security for safety aspects.
• Establishes and maintains relationships with local/state/federal law enforcement.
• Maintains compliance with DOT, OSHA, and EPA regulations.

Skills

Leadership

Logistics experience

Safety and Security

Education

College Education or Military Experience

Job description

Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Duties

• Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. See that preventive maintenance and repairs are performed in a timely manner.
• Controlling the costs of operations.
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and/or complaints.
• Control overtime hours, monitor employee vacation schedules and maintain effectiveness and efficiency of route, terminal, and vault operations.
• Short and long-range operational planning to meet branch goals.
• Delivers employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
• Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects
• Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.
• Maintains company compliance with regulatory statutes involving DOT, OSHA, and EPA.
• Should have basic knowledge of Transit Vault, coin vault and CMS

Qualifications

• 3-5 Years of Leadership Experience a plus
• Logistics or transportation experience required
• College Education or Military experience is Preferred
• 1-2 Years of Safety and Security Experience a plus

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family Exempt

Job Function Operations

Pay Type Salary

Hiring Min Rate 72000 USD

Hiring Max Rate 78000 USD