Senior Operations Manager — Lean & Fulfillment Excellence

Amazon; Henderson (NV); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Sign-on payments

Restricted Stock Units (RSUs)

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Sr. Operations Manager in Henderson, NV to lead budget, people development, and site objectives within the Fulfillment Center.

The role guides Operations and Area Managers, coaching teams to meet and exceed performance goals and safety standards. Responsibilities include driving Lean initiatives, ensuring inbound/outbound performance, and fostering cross-functional collaboration with HR, Finance, Facilities, Safety, and IT.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with performance metrics, process improvement and Lean techniques.
• Bachelor's degree in Engineering, Operations or related field. MBA preferred.

Responsibilities

• Leads development and implementation of quality improvement and process optimization initiatives, including Lean methodologies.
• Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience.
• Sets and clarifies requirements and expectations for Operations and Area Managers; measures performance and holds them accountable.
• Leverages Operations and Area Managers by sourcing and nurturing ideas and creating improvement plans.

Skills

Lean methodologies

Performance metrics

People management

Cross-functional leadership

Operations management

Process improvement

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon is seeking a Sr. Operations Manager in Henderson, NV to lead budget, people development, and site objectives within the Fulfillment Center.

The role guides Operations and Area Managers, coaching teams to meet and exceed performance goals and safety standards. Responsibilities include driving Lean initiatives, ensuring inbound/outbound performance, and fostering cross-functional collaboration with HR, Finance, Facilities, Safety, and IT.