Senior Operations Manager, Claims & Client Services

Sedgwick Claims Management Services Ltd; Irving (TX); Vor Ort; USD 80.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Employee assistance

Zusammenfassung

Sedgwick is seeking an experienced Senior Operations Manager for Workforce Absence to lead and optimize our office operations. You’ll ensure compliance with standards, manage budgets, and guide staffing and training for 25–49 colleagues in the Irving area.

The role emphasizes effective client service, policy implementation, and collaboration with sales and operations teams. A bachelor's degree and 10 years of claims management experience with supervisory leadership are preferred; travel may be

Qualifikationen

• Bachelor's degree from an accredited college or university preferred.
• Ten years of claims management experience with two years of supervisory experience.
• Strong oral and written communication, leadership and analytical skills.

Aufgaben

• Oversee operational management for assigned locations/offices and ensure compliance with standards.
• Establish business plans with goals and objectives for the partnership and locations; monitor performance.
• Coordinate sales and client service efforts and support staffing/training needs; manage budgets.

Kenntnisse

Oral and written communication

Leadership & motivation

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Microsoft Office

Ausbildung

Bachelor's degree

Jobbeschreibung

Sedgwick is seeking an experienced Senior Operations Manager for Workforce Absence to lead and optimize our office operations. You’ll ensure compliance with standards, manage budgets, and guide staffing and training for 25–49 colleagues in the Irving area.

The role emphasizes effective client service, policy implementation, and collaboration with sales and operations teams. A bachelor's degree and 10 years of claims management experience with supervisory leadership are preferred; travel may be