Absence Operations Leader — Claims, Compliance & Growth

Sedgwick Claims Management Services Ltd; California; Hybrid; USD 85,000 - 98,000; Full time

Job summary

Sedgwick in West Hills, CA is seeking a Workforce Absence Operations Manager to oversee claims operations, ensure client service levels, and manage staffing and budget.

The role requires 8+ years in claims management, 2+ years in supervision, and strong communication, leadership and analytical skills. A Bachelor's degree is preferred; Sedgwick offers a comprehensive benefits package and work-life balance.

Qualifications

• Bachelor's degree preferred.
• 8+ years claims management experience required.
• 2+ years supervisory experience required.
• Excellent communication and leadership skills.

Responsibilities

• Oversee claims management and ensure client service standards.
• Manage staffing, training and budget for the team.
• Ensure compliance with policies and statutory requirements.
• Develop client relationships and monitor performance.

Skills

Communication

Leadership

Analytical skills

Organizational skills

Negotiation

Teamwork

PC literacy

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick in West Hills, CA is seeking a Workforce Absence Operations Manager to oversee claims operations, ensure client service levels, and manage staffing and budget.

The role requires 8+ years in claims management, 2+ years in supervision, and strong communication, leadership and analytical skills. A Bachelor's degree is preferred; Sedgwick offers a comprehensive benefits package and work-life balance.