Absence Operations Leader — Claims & Quality

Sedgwick; Los Angeles (CA); On-site; USD 85,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with matching

PTO

Disability and life insurance

Flexible spending or HSA

Employee assistance

Job summary

Sedgwick in Los Angeles seeks a Workforce Absence Operations Manager to oversee technical and operational functions, ensure service standards, and manage staffing and budgets. The role develops client plans and maintains compliance with industry guidelines.

The position requires eight years in claims management with supervisory experience, strong communication, leadership and analytical abilities, and proficiency in Microsoft Office. Travel may be required.

Qualifications

• Bachelor's degree preferred.
• Eight years claims management experience or equivalent with two years supervisory experience.
• Excellent oral and written communication; leadership and analytical skills.

Responsibilities

• Oversee internal quality review processes and report monthly.
• Ensure compliance with client controls, audit requirements and service agreements.
• Establish business plans and goals for assigned clients.

Skills

Communication

Leadership

Analytical thinking

Organizational skills

Interpersonal skills

Negotiation skills

Team work

Microsoft Office

PC literate

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick in Los Angeles seeks a Workforce Absence Operations Manager to oversee technical and operational functions, ensure service standards, and manage staffing and budgets. The role develops client plans and maintains compliance with industry guidelines.

The position requires eight years in claims management with supervisory experience, strong communication, leadership and analytical abilities, and proficiency in Microsoft Office. Travel may be required.