Senior Operations Leader – Multi-Service Contracting

Aramark; Parkway (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

Aramark General Manager role overseeing multiple contracted services for a client typically generating $2–$15M+ in revenue. Lead teams delivering food service, facilities, custodial, and other services while aligning with client objectives and safety standards.

You will partner with Finance to optimize financial performance, manage budgets, and ensure compliance with regulations and Aramark policies. Strong leadership and client relationship skills are essential for success.

Qualifications

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship and building and growing a strong business.
• Savvy interpersonal skills to communicate with clients, senior management, and Aramark staff.
• Comfortable reading and implementing contractual requirements to address operational issues.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience creating and managing a department budget and financial controls.
• Experience crafting product sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while managing hands-on execution.
• Manages client and community relationships at the location, assessing operations, and planning improvements to provide optimal service and drive satisfaction.
• Builds and leads a management team capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on contracts.
• In partnership with Finance, manages a budget and designs improvements to optimize financial performance.
• Manages compliance with all local, state and federal regulations and reports.
• Ensures compliance with Aramark's standards of operation including safety policies.

Skills

Client focus

Entrepreneurship

Interpersonal skills

Contract terms understanding

Leadership experience

Budgeting

Sales strategy

Operations programs

Education

Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management

Job description

Aramark General Manager role overseeing multiple contracted services for a client typically generating $2–$15M+ in revenue. Lead teams delivering food service, facilities, custodial, and other services while aligning with client objectives and safety standards.

You will partner with Finance to optimize financial performance, manage budgets, and ensure compliance with regulations and Aramark policies. Strong leadership and client relationship skills are essential for success.