Senior Operations Leader - Lean, Safety & Growth

Amazon Inc.; New Albany (OH); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in New Albany, OH, is seeking a Senior Operations Manager to drive budgetary and people development goals across the Fulfillment Center. You will lead and coach a team of Operations and Area Managers, shaping performance, safety, and customer experience.

The role requires 7+ years of management experience in manufacturing or distribution, a Bachelor's degree or equivalent, and expertise in Lean processes and staffing lifecycle.

Qualifications

• Bachelor's degree or equivalent.
• Work flexible hours as business demands, including overnight, weekends and holidays.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
• Prior experience with performance metrics, process improvement and Lean techniques

Responsibilities

• Drives creation of quality initiatives, process change initiatives and Lean initiatives to meet the FC business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Set and clarify requirements and expectations for Operations and Area Managers; measures performance and holds managers accountable.
• Leverages staff by sourcing ideas and turning them into improvement plans for the area.
• Ensure best practices are shared across departments, shifts and network.

Skills

Management experience

Lean techniques

People development

Safety

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in New Albany, OH, is seeking a Senior Operations Manager to drive budgetary and people development goals across the Fulfillment Center. You will lead and coach a team of Operations and Area Managers, shaping performance, safety, and customer experience.

The role requires 7+ years of management experience in manufacturing or distribution, a Bachelor's degree or equivalent, and expertise in Lean processes and staffing lifecycle.