Senior Operations Leader - Lean, People & Fulfillment

Amazon Inc.; Byhalia (MS); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Byhalia, Mississippi is seeking a Senior Operations Manager to lead site-wide operations, drive Lean initiatives, and develop a high-performing team of Operations and Area Managers. The role emphasizes safety, quality, and customer experience across inbound and outbound processes.

Responsibilities include setting expectations, measuring performance, and collaborating with HR, Finance, Facilities, Safety, IT, and other Sr.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with staffing lifecycle: interviewing, hiring, performance management, promotions and termination.
• Experience with performance metrics and Lean techniques.

Responsibilities

• Drive quality initiatives, process changes and Lean projects to meet the business plan.
• Oversee safety, quality, performance and customer experience of Inbound or Outbound operations.
• Set expectations for Operations and Area Managers and measure performance.
• Collaborate with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources.

Skills

Lean techniques

People leadership

Budget management

Performance optimization

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon.com Services LLC in Byhalia, Mississippi is seeking a Senior Operations Manager to lead site-wide operations, drive Lean initiatives, and develop a high-performing team of Operations and Area Managers. The role emphasizes safety, quality, and customer experience across inbound and outbound processes.

Responsibilities include setting expectations, measuring performance, and collaborating with HR, Finance, Facilities, Safety, IT, and other Sr.