Senior Operations Leader - Fulfillment & KPIs

Wesco; Stafford (VA); On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

Benefits package

Medical, dental, and vision coverage

Job summary

Wesco in Stafford, VA, is seeking a Senior Manager – Operations to lead a diverse team including Operations Associates, Drivers and Administrative Coordinators. The role focuses on on-time order fulfillment, customer service, KPI oversight and cross-functional collaboration with Sales and Finance.

Key responsibilities include managing multiple warehouses, driving LEAN improvements, controlling P&L, safety, and budget development while ensuring a unionized environment is navigated effectively.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 7+ years’ operations experience, specifically in distribution center facilities preferred
• Knowledge of Microsoft applications (Excel, Word, Teams, Power Point)
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Ability to effectively communicate in group and individual settings
• Capable of handling multiple priorities with a high sense of urgency
• Ability to travel 0-25% of the time

Responsibilities

• Manages all aspects of the location(s) to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as relates to Operations) inventory and quality management systems.
• Management responsibility of a location or locations that could include multiple warehouse management systems, multiple location oversight, and/or multifaceted customer value added services.
• Maintains a safe, secure and inclusive workplace.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Manages expense-based profit and loss statement (P&L) to plan.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Ensures preventative maintenance on the facility and on all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Matches facility capacities to customer/sales professionals’ expectations. Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Work with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Actively engaged in developing annual budgets for the facility.

Job description

Wesco in Stafford, VA, is seeking a Senior Manager – Operations to lead a diverse team including Operations Associates, Drivers and Administrative Coordinators. The role focuses on on-time order fulfillment, customer service, KPI oversight and cross-functional collaboration with Sales and Finance.

Key responsibilities include managing multiple warehouses, driving LEAN improvements, controlling P&L, safety, and budget development while ensuring a unionized environment is navigated effectively.