Senior Operations Leader — Data-Driven & Team Growth

Amazon; Fredericksburg (VA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff at our Fredericksburg, VA site. You will drive safety, quality, attendance, and performance while delivering customer orders on time and to the right location.

This role emphasizes data-driven decisions, productivity improvements, and cross-functional collaboration with Safety, Engineering, and HR. You will mentor staff, manage projects with site and regional impact, and balance workload with leaders across the

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Performance metrics

Lean techniques

Problem solving

Communication skills

Education

Bachelor's degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon is seeking an Operations Manager to lead a team of salaried and hourly staff at our Fredericksburg, VA site. You will drive safety, quality, attendance, and performance while delivering customer orders on time and to the right location.

This role emphasizes data-driven decisions, productivity improvements, and cross-functional collaboration with Safety, Engineering, and HR. You will mentor staff, manage projects with site and regional impact, and balance workload with leaders across the