Operations Manager: Lead Teams & Data-Driven Impact

Amazon; Richmond (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Amazon.com Services LLC in Richmond, CA is seeking an Operations Manager to lead a salaried and hourly team across multiple shifts. You will drive safety, quality, attendance, and performance while delivering on-time orders and customer promises.

You will mentor staff, manage large-scale projects, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals. You will lift up to 49 pounds and work in variable environments.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.

Skills

Employee management

Performance management

Leadership

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Richmond, CA is seeking an Operations Manager to lead a salaried and hourly team across multiple shifts. You will drive safety, quality, attendance, and performance while delivering on-time orders and customer promises.

You will mentor staff, manage large-scale projects, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals. You will lift up to 49 pounds and work in variable environments.