Senior Operations Leader - Data-Driven, Last-Mile

Amazon Inc.; West Jordan (UT); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Utah is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive improvements through data-driven decisions and mentor your team during shifts to meet delivery promises.

The role involves coordinating across site and regional teams as the fulfillment network launches new sites, offering opportunities for professional growth.

Qualifications

• Bachelor’s degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including nights and weekends.
• Experience managing teams.
• Strong communication and leadership skills.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans with forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet business objectives.

Skills

People management

Data-driven decisions

Lean processes

Analytical skills

Customer service

Education

Bachelor's degree

Amazon experience

Job description

Amazon.com Services LLC in Utah is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive improvements through data-driven decisions and mentor your team during shifts to meet delivery promises.

The role involves coordinating across site and regional teams as the fulfillment network launches new sites, offering opportunities for professional growth.