Senior Operations Lead, Federal Programs & Multi-Site Delivery

ASM Research, An Accenture Federal Services Company; City of Albany (NY); On-site; USD 71,000 - 154,000; Full time

Job summary

ASM Research, an Accenture Federal Services Company, seeks an Operations Manager to lead DDLC support across multiple workstreams and locations. You will direct planning, staffing, and resource allocation to meet contract requirements and SLAs.

The role emphasizes cost, schedule, and performance management, with collaboration across IT, logistics, security, and facilities to ensure seamless operations and continuous improvement. A current secret clearance and US residency are required.

Qualifications

• Bachelor’s degree in Business, IT, Operations Management or related field.
• 8+ years of experience directing IT/operations projects on multi-site or dispersed teams.
• Experience managing cost, schedule, and performance for Federal contracts or large enterprise programs.
• Proven subcontractor and vendor management including contract compliance and issue resolution.
• Active PMI certification as PMP or PgMP.
• Must hold a current secret security clearance and reside in the United States.

Responsibilities

• Lead day-to-day operations for DDLC task areas, ensuring services are delivered on time and within budget.
• Plan, direct, and coordinate project activities, including work planning, staffing, and resource allocation to meet SLAs.
• Oversee baselines for cost, schedule, and performance with budgeting, forecasting, and reporting to leadership and client.
• Coordinate with IT, logistics, security, facilities, and enabling teams to ensure infrastructure and support services are in place.
• Manage subcontractor performance, including onboarding, scope definition, and deliverable tracking.

Skills

Leadership

Planning & Coordination

Risk Management

Budget Oversight

Team Facilitation

Education

Bachelor’s degree in Business/IT/Operations

Tools

PMP / PgMP

Job description

ASM Research, an Accenture Federal Services Company, seeks an Operations Manager to lead DDLC support across multiple workstreams and locations. You will direct planning, staffing, and resource allocation to meet contract requirements and SLAs.

The role emphasizes cost, schedule, and performance management, with collaboration across IT, logistics, security, and facilities to ensure seamless operations and continuous improvement. A current secret clearance and US residency are required.