Senior Operations & Delivery Lead

WPP Media Limited

New York (NY)

Hybrid

USD 75,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model
Competitive benefits

Job summary

WPP Unite, the AI-driven media operating unit within WPP, seeks an Operations Associate Director to lead strategic delivery, drive operational excellence, and manage complex marketing solutions for client accounts. You will partner with Strategy, Media, Creative, Analytics teams to ensure timely, on-budget execution and continuous improvement.

The role emphasizes delivery excellence, workflow consistency, and strong financial stewardship, with a hybrid office model in the United States and a

Qualifications

  • 6-8+ years in Project Management or Operations in a fast-paced agency
  • Strong understanding of project financials, scope and resourcing
  • Digital project management across media, creative, or integrated marketing
  • Excellent written and verbal communication, stakeholder management

Responsibilities

  • Lead end-to-end delivery of complex projects for US-based teams
  • Develop project scopes, timelines and actionable workflows
  • Coordinate cross-functional teams to meet milestones and dependencies
  • Identify risks and issues, and escalate when needed
  • Communicate progress and decisions to stakeholders
  • Support adherence to processes and improve ways of working

Skills

Project management
Digital expertise
Analytical
Communication
Organization
Collaboration

Tools

Wrike
Asana
Jira
Monday.com
Slack
MS Teams
G Suite

Job description

WPP Unite, the AI-driven media operating unit within WPP, seeks an Operations Associate Director to lead strategic delivery, drive operational excellence, and manage complex marketing solutions for client accounts. You will partner with Strategy, Media, Creative, Analytics teams to ensure timely, on-budget execution and continuous improvement.

The role emphasizes delivery excellence, workflow consistency, and strong financial stewardship, with a hybrid office model in the United States and a

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