Senior Content Operations Lead — Workflow & Asset Delivery

Mindshare; New York (NY); Hybrid; USD 60,000 - 140,000; Full time

Job summary

WPP Media’s Creative Excellence Hub is hiring a Content Operations Manager to support planning, production, and delivery of Skin Cleansing creative assets across campaigns.

Hybrid role requiring 3 days in the office, alternating between WPP’s Manhattan office and Unilever's Hoboken HQ. AI-enabled planning tools, strong coordination across teams, and efficient asset management are essential.

Qualifications

• BA/BS in Marketing, Digital Media, Operations, or related field required.
• 6-8+ years of experience in content operations, marketing workflow management, or project coordination.
• Proven ability to manage workflows against tight timelines with multiple stakeholders.
• Strong understanding of content production processes and digital asset management.
• Familiarity with AI-driven tools and automation for workflow optimization.
• Exceptional organizational and communication skills with a proactive mindset.
• Ability to work 3 days per week in office, alternating between Manhattan and Hoboken offices.

Responsibilities

• Lead campaign workflows for OTIF Content Delivery.
• Own workflow management from campaign intake through final asset deployment.
• Build and manage project tracking boards with timelines in Wrike.
• Lead campaign communications across Creative, Brand and Agency teams.
• Align production schedules with brand, retail, and media timelines.
• Coordinate stakeholder review and approval processes for CEH production team.

Skills

Content operations

Workflow management

Project coordination

Omnichannel planning

Stakeholder management

AI tools

Education

BA/BS in Marketing or related field

Tools

Wrike

Digital Asset Management

Job description

WPP Media’s Creative Excellence Hub is hiring a Content Operations Manager to support planning, production, and delivery of Skin Cleansing creative assets across campaigns.

Hybrid role requiring 3 days in the office, alternating between WPP’s Manhattan office and Unilever's Hoboken HQ. AI-enabled planning tools, strong coordination across teams, and efficient asset management are essential.