Hybrid Content Operations Lead | Campaign Delivery

Wpp; New York (NY); Hybrid; USD 60,000 - 140,000; Full time

Job summary

WPP is the trusted growth partner for the world’s leading brands, delivering transformative growth through AI-driven media, data, and partnerships. CEH is hiring an experienced Content Operations Manager to support planning, production, and delivery of Personal Care creative assets across campaigns and platforms.

The role ensures successful delivery by aligning cross-functional stakeholders and leading campaign workflows, with a blend of in-office collaboration in Manhattan and Hoboken, NJ, and

Qualifications

• BA/BS in Marketing, Digital Media, Operations, or related field.
• 6–8+ years of experience in content operations, marketing workflow management, or project coordination.
• Proven ability to manage workflows against tight timelines with multiple stakeholders.
• Strong understanding of content production processes and digital asset management.
• Familiarity with AI-driven tools and automation for workflow optimization.
• Exceptional organizational and communication skills with a proactive, solution-oriented mindset.

Responsibilities

• Lead campaign workflows for OTIF Content Delivery.
• Own workflow management from campaign intake through final asset deployment.
• Build and manage project tracking boards with timelines in Wrike.
• Lead campaign communications across Creative, Brand and Agency teams.
• Align production schedules with brand, retail, and media timelines.
• Coordinate stakeholder review and approval processes.

Skills

Content operations

Workflow management

Project coordination

Omnichannel planning

Education

BA/BS in Marketing, Digital Media, Operations, or related field

Tools

Wrike

AI-enabled tools

Job description

WPP is the trusted growth partner for the world’s leading brands, delivering transformative growth through AI-driven media, data, and partnerships. CEH is hiring an experienced Content Operations Manager to support planning, production, and delivery of Personal Care creative assets across campaigns and platforms.

The role ensures successful delivery by aligning cross-functional stakeholders and leading campaign workflows, with a blend of in-office collaboration in Manhattan and Hoboken, NJ, and