Associate Director, Media Operations & Transformation

Omnicom; Atlanta (GA); Hybrid; USD 70,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Act

Vacation days

Sick days

Personal days

Paid parental leave

Paid medical leave

STD/LTD insurance

Job summary

Omnicom Media is seeking an Associate Director, Media Operations to lead design and adoption of operational improvements across a large client portfolio. You will bridge Media, Data Operations, and the AI Automation & Architecture organization to translate business challenges into scalable operating model improvements and AI-enabled ways of working.

This leader will identify opportunities to simplify workflows, standardize processes, and improve collaboration across Media, driving transformation

Qualifications

• Proven experience leading operational transformation, process improvement, or organizational change initiatives.
• Strong understanding of media agency workflows, operating models, and delivery processes.
• Experience managing complex cross-functional programs and stakeholders.
• Exceptional communication, facilitation, and change leadership skills.
• Experience working alongside technology, data, automation, or AI-focused teams.

Responsibilities

• Define and drive the Media Transformation roadmap in support of business priorities.
• Partner closely with the AI Automation & Architecture team to identify opportunities where automation and AI can improve operational performance.
• Evaluate current operating models and recommend improvements that enhance speed, efficiency, quality, and scalability.
• Identify cross-functional opportunities to optimize workflows and reduce manual effort across Media.
• Lead implementation of new processes, tools, and ways of working across Media teams.
• Develop change management strategies that drive stakeholder engagement and adoption.
• Create communication, training, and enablement plans supporting transformation initiatives.
• Monitor adoption and identify opportunities to improve utilization and effectiveness.

Skills

Operational transformation

Media workflows expertise

Cross-functional program management

Communication & change leadership

AI/automation collaboration

Job description

Omnicom Media is seeking an Associate Director, Media Operations to lead design and adoption of operational improvements across a large client portfolio. You will bridge Media, Data Operations, and the AI Automation & Architecture organization to translate business challenges into scalable operating model improvements and AI-enabled ways of working.

This leader will identify opportunities to simplify workflows, standardize processes, and improve collaboration across Media, driving transformation