Senior Operations & Data Insights Admin

FedEx Group; Whitsett (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented administrative professional to support management and operations. The role includes clerical tasks, data entry, reporting, and frontline customer service to resolve inquiries and issues.

You will assist with audits, ensure timely data for management reviews, and help maintain accurate records across multiple systems in a fast-paced distribution environment.

Qualifications

• High School Diploma or GED required.
• 4+ years of customer service or clerical experience.
• Experience in dock operations or distribution center preferred.
• Proficient with Microsoft Office and data systems.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering phones.
• Enter and review data in various systems to support the functional area.
• Compile data and generate regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audit data retrieval for BCSA activities.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a detail-oriented administrative professional to support management and operations. The role includes clerical tasks, data entry, reporting, and frontline customer service to resolve inquiries and issues.

You will assist with audits, ensure timely data for management reviews, and help maintain accurate records across multiple systems in a fast-paced distribution environment.